Privacy Policy

This Privacy Policy explains how SmartSignage ("we", "us", or "our") collects, uses, and protects information in connection with the SmartSignage platform and website ("Service"). By using the Service, you agree to the practices described here.

1. Information we collect

We collect information you provide and information generated through use of the Service, including:

• Account information such as your name, work email, company, and role.
• Contact and demo requests you submit through our website forms, including the details you choose to share.
• Content and configuration you create in the platform, such as layouts, schedules, and media.
• Device and usage data such as screen status, activity logs, and technical information needed to operate and secure the Service.
• Payment information, which is processed by our payment provider; we do not store full card numbers.

2. How we use information

We use information to provide and improve the Service, set up and manage accounts, respond to requests, process payments, provide support, maintain security, and communicate with you about the Service. We do not sell your personal information.

3. How we share information

We share information only with service providers who help us operate the Service (for example, hosting, email delivery, and payment processing), and only as needed to provide those services. We may also disclose information where required by law or to protect our rights, users, or the Service.

4. Cookies

The Service uses essential cookies needed for sign-in and core functionality. We aim to keep tracking to a minimum. Where additional cookies are used, we will provide appropriate notice and choices.

5. Data retention

We retain information for as long as needed to provide the Service and for legitimate business or legal purposes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Security

We use technical and organizational measures designed to protect information, including encryption in transit and access controls. No method of transmission or storage is completely secure, but we work to safeguard your information and respond to incidents responsibly.

7. Your rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law.

8. Children

The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

9. International processing

Your information may be processed and stored on servers located in regions that operate the Service. We take steps to protect information consistent with this Policy wherever it is processed.

10. Changes to this policy

We may update this Policy from time to time. If we make material changes, we will provide reasonable notice. The "last updated" date above reflects the latest revision.

11. Contact

For privacy questions or requests, contact hello@mysmartsignage.com.